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Lost Civil ID Kuwait – Complete Replacement Guide 2026

Have you lost your Kuwait Civil ID and are not sure what to do next?

Don’t panic. If your Kuwait Civil ID has been lost, stolen or damaged, you can apply for a replacement through the official Public Authority for Civil Information (PACI) procedures. For many applicants, the replacement process can now be initiated through the Sahel application. PACI also provides procedures for completing the transaction in person, depending on the applicant’s category and circumstances.

The replacement process, required documents and service locations can differ for Kuwaiti citizens, non-Kuwaiti residents and GCC citizens. In this complete guide, you will learn what to do after losing your Civil ID, how to apply for a replacement, what documents you need, how much the replacement costs, whether you can use Sahel, where to visit PACI if required, and answers to the most common questions about a lost Civil ID in Kuwait.

What Should I Do If I Lost My Civil ID in Kuwait?

If you have lost your Civil ID, the most important thing is to take action instead of simply waiting for the card to turn up.

Your Civil ID is an important identification document in Kuwait, so losing it can be inconvenient when you need to complete official transactions or prove your identity.

The general replacement process is:

Confirm that your Civil ID is actually lost.
Use the official PACI or Sahel service for lost/damaged Civil ID replacement.
Prepare the required identification documents.
Complete the replacement application.
Pay the applicable replacement fee.
Follow PACI’s instructions regarding collection of the replacement card.
Check your Civil ID status when necessary.

The official PACI service currently allows lost/damaged Civil ID replacement to be processed through Sahel, while in-person procedures are also available under the applicable conditions.

Can I Replace a Lost Kuwait Civil ID?

Yes.

PACI provides a specific replacement service for Civil IDs that have been lost or damaged.

The service is available for different categories of applicants, including:

Kuwaiti citizens
Non-Kuwaiti residents
GCC citizens

The documents and procedures are not exactly the same for every category.

For non-Kuwaiti residents, PACI currently lists a valid original passport and a copy as the required document for the lost/damaged replacement service.

How to Replace a Lost Civil ID in Kuwait

The exact process depends on your category, but the following steps provide a simple overview.

Step 1: Confirm That Your Civil ID Is Lost

Before applying for a replacement, check the places where you recently used or carried your Civil ID.

Look in:

Wallets
Bags
Vehicles
Workplace
Home
Shops or offices you recently visited
Government service centers
Banks or other places where you may have presented the card

If you cannot find it after checking carefully, proceed with the replacement process.

Step 2: Use the Official PACI or Sahel Service

PACI currently states that lost/damaged Civil ID replacement can be processed through the Sahel application.

The applicant can also complete the procedure in person or through an authorized representative where permitted.

Official PACI website:

https://services.paci.gov.kw/

Step 3: Select Lost/Damaged Civil ID Replacement

Look for the Civil ID service related to:

Replacement for Lost/Damaged Civil ID

Make sure you select the correct service for your category.

For example:

Kuwaiti
Non-Kuwaiti
GCC citizen

Step 4: Prepare Your Documents

The documents required depend on your category.

For a non-Kuwaiti resident, PACI currently lists:

Original valid passport
Copy of the passport

Kuwaiti citizens have different document requirements, including acceptable official proof of identity and photographs depending on age.

Step 5: Complete the Application

Enter the requested information and follow the PACI or Sahel instructions. If you are completing the transaction in person, PACI staff will guide you through the required form and verification process.

Step 6: Pay the Replacement Fee

The current official PACI service fee for replacing a lost or damaged Civil ID is: KD 20

The fee can be paid through the PACI website or, where available, through the Sahel application.

Step 7: Complete Any Required In-Person Procedure

Depending on your category and circumstances, PACI may require you or your authorized representative to attend a service center.

Follow the instructions shown for your particular transaction.

Step 8: Wait for the Replacement Civil ID

Once the application has been successfully completed and processed, PACI will issue the replacement Civil ID.

You can use the official Civil ID Status service to check information about the card’s readiness and collection location.

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Can I Replace a Lost Civil ID Online?

This is an important point.

The replacement process is not necessarily completely online for every applicant.

PACI currently states that lost/damaged replacement transactions can be processed through the Sahel application, while its official service information also provides an in-person procedure or authorized-representative option under applicable conditions.

Therefore, it is better to describe the service as:

“Lost Civil ID replacement can be initiated through Sahel, with the applicable procedure depending on the applicant and transaction.”

Do not assume that every lost Civil ID case can be completed entirely online without any additional verification.

Lost Civil ID Kuwait – Sahel App

The Sahel application is Kuwait’s official unified government-services application and is used for many government transactions.

PACI currently lists Sahel as an access method for lost/damaged Civil ID replacement.

If the service is available for your case:

Open the Sahel application.
Log in using your government identity credentials.
Search for the PACI service.
Select the lost/damaged Civil ID replacement service.
Follow the instructions.
Provide the requested information.
Complete the payment.
Follow the instructions for completing the transaction and receiving the replacement card.

Because the Sahel interface can change, always follow the options currently displayed inside the official application.

Lost Civil ID Replacement for Kuwaiti Citizens

Kuwaiti citizens have a dedicated PACI replacement service for lost or damaged Civil IDs.

The official PACI service states that the transaction can be accessed through Sahel or handled through the applicable PACI procedure.

Documents Required for Kuwaiti Citizens

PACI currently lists acceptable official proof of identity, which can include:

Original nationality certificate
Passport
Driving license
Kuwait Mobile ID application

For individuals aged 5 years and above, PACI lists two recent personal photographs that meet the required specifications.

Additional documents can apply depending on the person’s age and circumstances.

Children Under 5 Years

For children under five, PACI currently lists the original birth certificate and a copy, or the applicable nationality proof with a recent photograph.

Applicants Over 5 Years

For applicants over five, PACI lists the original passport or nationality proof with a recent photograph among the requirements.

Lost Civil ID Replacement for Non-Kuwaiti Residents

If you are an expatriate or non-Kuwaiti resident and have lost your Civil ID, PACI provides a dedicated replacement service.

The current official PACI service lists:

Required document:

Original valid passport
Copy of passport

Steps for Expatriates

A non-Kuwaiti resident can generally follow this process:

Open the official PACI or Sahel service.
Select the lost/damaged Civil ID replacement service.
Prepare your valid original passport.
Submit the required information.
Follow any verification instructions.
Pay the KD 20 replacement fee.
Complete any required in-person procedure.
Wait for the replacement Civil ID.
Check the Civil ID status when necessary.

Official PACI information should always take priority if the online service displays different requirements.

Lost Civil ID Replacement for GCC Citizens

PACI also provides a specific lost/damaged Civil ID service for GCC citizens.

The current official information states that GCC applicants may need:

Original valid passport and a copy
Two recent photographs meeting the required specifications for individuals aged 5 years and above
Fingerprint notification for applicable applicants
Work-related documents for certain private-sector employees
Proof of continued employment for certain government employees
Other supporting documents depending on the applicant’s circumstances

GCC citizens should therefore check the exact PACI requirements before visiting a service center.

How Much Does It Cost to Replace a Lost Civil ID in Kuwait?

The current official PACI replacement fee is:

KD 20

PACI lists KD 20 as the fixed fee for lost/damaged Civil ID replacement.

The source article also mentions an optional individual details certificate fee, but this is separate from the main lost-card replacement fee.

Government fees and procedures can change, so always verify the amount displayed by PACI or Sahel before completing payment.

Is There a Fine for Losing a Civil ID?

The official PACI replacement service currently lists a KD 20 fixed replacement fee for lost/damaged Civil ID replacement.

This should not automatically be described as a separate “fine” for losing the card.

For accuracy, it is better to call it the Civil ID replacement fee.

Do I Need to Report a Lost Civil ID to the Police?

The source article recommends reporting a lost Civil ID to a police station.

However, the current PACI replacement-service information does not list a police report as a standard required document for the ordinary lost/damaged Civil ID replacement process.

Therefore, if you are writing this for readers, avoid claiming that a police report is always mandatory.

If you believe your Civil ID was stolen, or there are circumstances involving possible misuse or theft, contacting the appropriate authorities may be advisable.

For the actual replacement transaction, follow the current PACI instructions for your applicant category.

Do I Need an Appointment at PACI?

The procedure has changed from older instructions that focused heavily on appointment booking.

Current PACI information states that lost/damaged Civil ID replacement can be processed through the Sahel application, while in-person procedures are also available at the applicable PACI locations.

If PACI or Sahel instructs you to visit a specific location, follow the appointment or visit instructions shown for your transaction.

Can Someone Else Apply for My Lost Civil ID?

In certain circumstances, an authorized representative can complete the procedure on behalf of the cardholder.

PACI requires an appropriate official power of attorney from the Ministry of Justice for representation in applicable cases.

The exact rules can differ depending on the applicant’s age and category.

For Children

For applicants under 18, PACI notes that a parent or guardian may need to be present in applicable circumstances.

For Adults

An adult applicant may be required to attend personally, while an authorized representative can act where PACI permits it and the required power of attorney is available.

Where Can I Replace a Lost Civil ID in Kuwait?

PACI provides several locations and service arrangements depending on the type of transaction.

For non-Kuwaiti lost/damaged Civil ID replacement, official information lists locations including:

PACI headquarters in South Surra
Expatriate Registration Office
Other specified government service locations

For Kuwaiti citizens, PACI lists:

PACI headquarters in South Surra
Liberation Tower
Ahmadi branch in South Sabahiya
Jahra branch

Always check PACI’s current service information before traveling because service locations and operating arrangements can change.

PACI Lost Civil ID Service Timing

Current PACI information lists different service hours depending on the applicant category and location.

For example, the official non-Kuwaiti replacement service lists the PACI headquarters in South Surra with evening service hours for the relevant transaction.

The Kuwaiti replacement service lists morning hours for the applicable PACI locations.

Because timings can change, check the official PACI contact/service page before visiting.

What Documents Should I Carry When Replacing a Lost Civil ID?

The safest approach is to prepare all documents applicable to your category.

For Kuwaiti Citizens

Prepare, where applicable:

Valid official identification
Passport or nationality documentation
Recent personal photographs
Birth certificate for applicable children
Power of attorney if someone is representing you

For Non-Kuwaiti Residents

Prepare:

Original valid passport
Copy of passport

For GCC Citizens

Prepare, where applicable:

Original valid passport
Passport copy
Recent photographs
Fingerprint notification
Employment-related documents where applicable
Power of attorney if represented by another person

What If My Civil ID Was Damaged Instead of Lost?

PACI uses a combined service for lost/damaged Civil IDs.

If you still have the damaged card, keep it and take it with you if the service requires the original damaged card.

For lost cards, obviously, you cannot provide the original Civil ID.

PACI’s official Kuwaiti service specifically distinguishes between lost and damaged cards and lists the original Civil ID as relevant for damaged-card replacement.

What If I Find My Lost Civil ID After Applying for a Replacement?

If you find your old Civil ID after starting the replacement process, do not assume that you can simply continue using it.

Contact PACI or follow the instructions associated with your replacement transaction.

Once a replacement card has been issued, the old card may no longer be the appropriate identification document to use.

Can I Use Kuwait Mobile ID If My Physical Civil ID Is Lost?

Kuwait Mobile ID provides a digital identity service through PACI.

If you already have a functioning Kuwait Mobile ID account, it may continue to provide digital identification and authentication services even when your physical Civil ID is unavailable.

However, Mobile ID does not remove the need to replace a lost physical Civil ID when a physical card is required.

Use the official PACI Mobile ID service for information about supported digital identity functions.

Can I Check My Civil ID Status After Applying for Replacement?

Yes.

PACI provides a Civil ID Status service that allows users to check information such as:

Civil ID readiness
Machine number
Card collection location

This is useful after completing the replacement process because you can check whether the new card is ready.

How to Check Kuwait Civil ID Status

To check the status of your Civil ID:

Open the official PACI electronic services website.
Select Civil ID Status.
Enter the required information.
Submit the inquiry.
Review the displayed status and collection information.

Official PACI Civil ID Status service: https://services.paci.gov.kw/card/inquiry?lang=en

Kuwait Government Online Civil ID Status: https://e.gov.kw/sites/kgoenglish/Pages/eServices/PACI/CivilIDStatus.aspx

How Long Does It Take to Get a Replacement Civil ID?

Processing time can vary depending on:

Applicant category
Verification requirements
Document completeness
PACI processing
Whether additional information is required
Card production and collection arrangements

For this reason, it is better not to promise a specific number of days unless PACI provides that estimate for your particular transaction. After applying, use the Civil ID Status service to check whether the card is ready.

What Should I Do If I Need My Civil ID Urgently?

If you need identification urgently after losing your physical Civil ID:

Start the replacement process as soon as possible.
Keep your passport or other valid official identification available.
Use Kuwait Mobile ID if you already have access to it and the service you need accepts it.
Check your replacement transaction status.
Contact PACI if your transaction encounters a problem.

For expatriates, a valid passport is particularly important because PACI currently lists the original valid passport and a copy as the required document for the non-Kuwaiti lost/damaged replacement service.

Important PACI Services After Losing Your Civil ID

After losing your card, you may need several PACI services.

Service	Purpose
Lost/Damaged Civil ID Replacement	Apply for a replacement card
Civil ID Status	Check whether the new card is ready
Civil ID Validity	Check Civil ID validity
Civil ID Renewal	Renew an eligible Civil ID
Civil ID Fee Payment	Pay applicable fees
Kuwait Mobile ID	Use digital identity services

PACI provides these and other Civil ID-related services through its electronic service platform.

Common Mistakes After Losing a Civil ID

Mistake 1: Waiting Too Long: Do not ignore a lost Civil ID.

Start the replacement process once you are reasonably certain that the card cannot be found.

Mistake 2: Using an Unofficial Website: Avoid entering your Civil ID, passport or personal information into random websites.

Use PACI, Kuwait Government Online or the official Sahel application.

Mistake 3: Carrying an Expired Passport: For non-Kuwaiti residents, PACI currently requires an original valid passport and a copy for the lost/damaged replacement service.

Mistake 4: Forgetting the Required Documents: Check the current PACI requirements before visiting a service center.

Mistake 5: Assuming the Process Is Completely Online: Although Sahel can be used for the replacement transaction, some cases may require in-person procedures or additional verification.

Mistake 6: Not Checking the Replacement Status: After applying, use PACI’s Civil ID Status service to monitor the card’s readiness and collection information.

Quick Lost Civil ID Kuwait Guide

If you need the process in a hurry, follow these steps:

Confirm that your Civil ID is lost.
Open the official PACI website or Sahel application.
Select Lost/Damaged Civil ID Replacement.
Choose the appropriate applicant category.
Prepare the required documents.
Submit the application.
Pay the KD 20 replacement fee.
Complete any required verification or in-person procedure.
Wait for PACI to process the replacement.
Check Civil ID Status.
Collect the replacement card according to PACI’s instructions.

Official PACI Links for Lost Civil ID

PACI Electronic Services https://services.paci.gov.kw/

PACI Lost/Damaged Civil ID – Non-Kuwaiti https://services.paci.gov.kw/applications-guide/detail/replacement-for-lost%2Fdamaged-%28non-kuwaiti%29/47

PACI Lost/Damaged Civil ID – Kuwaiti https://services.paci.gov.kw/applications-guide/detail/lost-card/21

PACI Lost/Damaged Civil ID – GCC https://services.paci.gov.kw/applications-guide/detail/gcc-transactions—lost-card/12

Kuwait Government Online – Non-Kuwaiti Replacement https://e.gov.kw/sites/kgoenglish/Pages/Services/PACI/proceduresLostDamagedCardNonKuwaitis.aspx

Kuwait Government Online – Kuwaiti Replacement https://e.gov.kw/sites/kgoEnglish/Pages/Services/PACI/proceduresLostDamagedCardKuwaitis.aspx

PACI Civil ID Status https://services.paci.gov.kw/card/inquiry?lang=en

Frequently Asked Questions About Lost Civil ID Kuwait

What should I do if I lost my Civil ID in Kuwait?

Start the official lost/damaged Civil ID replacement process through PACI or the Sahel application. Prepare the required documents and pay the applicable replacement fee.

Can I replace a lost Kuwait Civil ID?

Yes. PACI provides a replacement service for lost or damaged Civil IDs.

Can expatriates replace a lost Civil ID?

Yes. Non-Kuwaiti residents can apply for a replacement through the applicable PACI service. PACI currently requires the original valid passport and a copy for this service.

How much does it cost to replace a lost Civil ID in Kuwait?

The current official PACI replacement fee is KD 20.

Can I replace my lost Civil ID through Sahel?

Yes. PACI currently states that lost/damaged Civil ID replacement can be processed through the Sahel application.

Do I need to visit PACI after losing my Civil ID?

It depends on your transaction and applicant category. PACI provides Sahel access for lost/damaged replacement, while in-person procedures are also available in applicable cases.

Do I need a police report for a lost Civil ID?

A police report is not listed as a standard required document on the current PACI lost/damaged replacement pages for ordinary cases. If the card was stolen or you suspect misuse, contact the appropriate authorities.

What documents do expatriates need to replace a lost Civil ID?

PACI currently lists the original valid passport and a copy of the passport for the non-Kuwaiti lost/damaged replacement service.

What documents do Kuwaiti citizens need?

Requirements can include valid official identification, nationality or passport documentation and recent photographs depending on age and circumstances.

What documents do GCC citizens need?

GCC applicants may need a valid passport and copy, recent photographs and additional documents depending on employment, age and other circumstances.

Can someone else replace my Civil ID for me?

An authorized representative may be able to complete the transaction where permitted, but PACI requires the appropriate official power of attorney.

Can children get a replacement Civil ID?

Yes. PACI provides procedures for children, with parent or guardian requirements applying in relevant circumstances.

What if my Civil ID is damaged rather than lost?

PACI has a combined lost/damaged replacement service. If you still have the damaged card, keep it available because PACI may require the original damaged card.

Can I use Kuwait Mobile ID if I lost my physical Civil ID?

If you already have Kuwait Mobile ID, it can provide supported digital identity services. However, you should still replace your lost physical Civil ID when required.

How can I check whether my replacement Civil ID is ready?

Use PACI’s Civil ID Status service. It can provide information about card readiness, machine number and collection location.

How long does Civil ID replacement take?

The processing time can vary depending on the applicant and transaction. Check the PACI Civil ID Status service for the latest information about your replacement card.

Can I replace my lost Civil ID without my passport?

For non-Kuwaiti residents, PACI currently lists the original valid passport and a copy as required documents. Therefore, expatriates should have a valid passport available.

Is the KD 20 Civil ID replacement fee the same for everyone?

PACI currently lists KD 20 as the fixed fee for lost/damaged replacement services, but requirements can differ by applicant category. Always confirm the current fee shown by PACI or Sahel before payment.

Can I check my Civil ID status online after replacement?

Yes. PACI provides an online Civil ID Status service for checking card readiness and collection information.

Losing your Kuwait Civil ID can be stressful, but the replacement process is straightforward when you follow the official PACI procedure. The first step is to confirm that your Civil ID is genuinely lost and then start the Lost/Damaged Civil ID Replacement process through PACI or the Sahel application. For non-Kuwaiti residents, PACI currently lists a valid original passport and a copy as the required document for the replacement service. For Kuwaiti citizens and GCC citizens, additional documents can apply depending on the applicant’s category and circumstances.

The current official replacement fee is KD 20.

After completing the replacement procedure, you can use PACI’s Civil ID Status service to check whether your new card is ready and where it can be collected. Most importantly, use only official PACI, Kuwait Government Online and Sahel services when dealing with your Civil ID and personal information.

Official PACI Website: https://services.paci.gov.kw/

Kuwait Government Online: https://e.gov.kw/

PACI Civil ID Status: https://services.paci.gov.kw/card/inquiry?lang=en

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